Shipping

Our goal is to offer you the best shipping options, no matter where you live. We have shipped to thousands of customers, and aim to ensure the highest levels of responsiveness to you. 

Shipping Costs

We provide free shipping on all orders within Australia. Once your order is sent, you'll be provided with a unique tracking number so you can track your order.  

Once your order is sent, you'll be provided with a unique tracking number so you can track your order.  

Delivery Times

Australia delivery times: Australian orders take on average 7-14 business days to arrive, after being dispatched from our warehouse. It can take longer from time to time, and during busy periods such as Christmas.  

Timeframes Explained

The timeframe for order delivery is divided into two parts:

Part 1: Processing Time

Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 1 business day after the order is placed. The manufacturer and delivery service provider then process the order, which can take an additional 1–4 days.

Part 2: Shipping Time

This refers to the time it takes for items to be shipped to the destination (your door). 

Australian orders are shipped by e-packet, which is a Australian Postal Service product. After processing and leaving the warehouse, items usually take between 5 and 15 days to arrive at their destination but can take longer from time to time and during busy periods such as Christmas.